FAQ
General info
When Will My Order Ship?
Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.
Where Do You Ship To?
We ship our products to numerous countries, ensuring that little ones everywhere can experience the love and joy that our products bring. Rest assured, wherever you are, Toyo is ready to deliver happiness to your doorstep!
I Have a Question about My Order, Who Can I Talk To?
At Toyo, we value your satisfaction, and we are here to assist you with any inquiries about your order. Our customer support team is available around the clock to address your questions and concerns. Feel free to reach out to us via email or give us a call. We're more than happy to help you with anything you need!
How Are the Product Materials Sourced?
At Toyo prioritise organic and eco-friendly materials, working closely with trusted suppliers who share our commitment to sustainability. Our team conducts thorough assessments to ensure the materials meet the highest safety and quality standards, providing your little ones with the best and safest products possible.
Customer support
When Will My Order Ship?
Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.
Where Do You Ship To?
We ship our products to numerous countries, ensuring that little ones everywhere can experience the love and joy that our products bring. Rest assured, wherever you are, Toyo is ready to deliver happiness to your doorstep!
I Have a Question about My Order, Who Can I Talk To?
At Toyo, we value your satisfaction, and we are here to assist you with any inquiries about your order. Our customer support team is available around the clock to address your questions and concerns. Feel free to reach out to us via email or give us a call. We're more than happy to help you with anything you need!
How Are the Product Materials Sourced?
At Toyo prioritise organic and eco-friendly materials, working closely with trusted suppliers who share our commitment to sustainability. Our team conducts thorough assessments to ensure the materials meet the highest safety and quality standards, providing your little ones with the best and safest products possible.
Catering
When Will My Order Ship?
Our team needs 1-2 business days to pack and ship your full order. For larger items, we ask that you allow 3-4 business days. Orders placed after 1:00 pm EST on Friday — or over the weekend — will ship on the next business day.
Where Do You Ship To?
We ship our products to numerous countries, ensuring that little ones everywhere can experience the love and joy that our products bring. Rest assured, wherever you are, Toyo is ready to deliver happiness to your doorstep!
I Have a Question about My Order, Who Can I Talk To?
At Toyo, we value your satisfaction, and we are here to assist you with any inquiries about your order. Our customer support team is available around the clock to address your questions and concerns. Feel free to reach out to us via email or give us a call. We're more than happy to help you with anything you need!
How Are the Product Materials Sourced?
At Toyo prioritise organic and eco-friendly materials, working closely with trusted suppliers who share our commitment to sustainability. Our team conducts thorough assessments to ensure the materials meet the highest safety and quality standards, providing your little ones with the best and safest products possible.